steingoldvolvo web store FAQ section

All items found on this site are 100% Genuine Volvo Products; they are guaranteed by Volvo Corporate, so rest assured, you should have no problems with them. In the rare event that the item is not recieved in the condition as expected, a full return will be accepted. Note: We must be notified five (5) days after UPS delivery receipt of item for return claim to be honored. There are no returns on electrical or special order items. A restocking charge will be applied on all merchandise returned for credit. No returns after (14) days, unless accepted by us for other reasons. A 30% handling charge must be applied to all returns accepted.

Yes, of course. Simply call our Sales Department at 401-723-4700. We can put the order through over the phone or will help to walk you through placing an on-line order. Mention our Online Webstore and we will ensure the correct prices are applied. Ask for Mike Bernardo.

Your item will be shipped to the address you leave within 5-7 days of placing your order. All orders placed on the weekends will be received by our Parts Department the next working business day and processed accordingly. All items will be shipped UPS Ground, or more simply, drop-shipped from the Volvo Loading Dock.

We are Steingold Volvo, Corp; Rhode Island's ONLY Exclusive Volvo Retailer. Having been in the Automotive Industry since 1934, we pride on the fact that we are among the nation's most veteran automotive retailers. With our teams excelling yearly at our in-store Pawtucket, RI location, we made a collaborative effort as a company to create an online web store to provide the entire United States easy access to the wide variety of Genuine Volvo Accessories, Apparal, and Maintenance items. Due to the vast quantity of items, some may not be listed for sale. If interested in a product not seen on this site, use the "ask seller a question" tool and your product will be searched for in the Volvo Corporate database. We will contact you via the e-mail you provide as soon as it is received. All items on this site are priced at the Steingold Volvo Wholesale rate. Prices found on internet web store not valid at our Pawtucket, RI location. We hope you find what you are looking for.